Frequently Asked Questions
Answers to Frequently Asked Questions
Branding defines who you are—your identity, values, and how people perceive your business. Marketing is how you share that identity, promote your products, and drive action.
In short: branding sets the stage, marketing tells the story. A strong brand makes marketing more effective, builds trust, and creates lasting customer loyalty.
No, we are a branding agency, not a traditional marketing agency. Our focus is on building a strong, cohesive brand identity that serves as the foundation for all your marketing efforts. This includes brand strategy, logo design, website development, messaging, marketing collateral, packaging design, and visual consistency across all manifestations of your brand.
While we do provide branded social media content and marketing collateral as part of our services, branding is not the same as marketing. A well-defined brand gives your marketing campaigns direction, but effective marketing requires ongoing efforts such as advertising, email marketing, community outreach, and other targeted strategies.
We strongly encourage our clients to engage in a variety of marketing campaigns rather than relying solely on the social media content we provide. If you need specialized marketing services, such as paid ads, lead generation, or in-depth campaign management, we can recommend a dedicated marketing agency that aligns with your needs.
No, we are a comprehensive branding agency. While we do create and post content on social media as part of our branding services, our primary focus is on developing a cohesive and strategic brand identity across all touchpoints—including your logo, website, marketing materials, and messaging.
Social media is just one piece of your brand’s larger ecosystem. We ensure that your social presence aligns with your overall brand strategy, but we do not specialize in paid advertising, growth hacking, or performance marketing. If you’re looking for an agency that focuses solely on social media marketing and metrics-driven campaigns, we’d be happy to recommend a specialist in that area.
We believe in the long-term impact of strong branding, rather than chasing short-term vanity metrics. While it can be difficult to directly tie brand identity work to immediate sales performance, the difference between having a professional, cohesive brand and not having one is undeniable.
A well-crafted brand builds trust, recognition, and credibility—helping you attract the right audience, increase customer loyalty, and stand out in your market. These are the elements that drive sustainable growth over time, even if they don’t always show up in immediate data points.
That said, we do share quarterly insights on key social media metrics like followers, reach, and engagement. However, we don’t set performance benchmarks or guarantee specific growth numbers, as our focus is on brand consistency and quality rather than chasing numbers.
If you’re looking for a results-driven social media marketing strategy with targeted growth goals and ad management, we’d be happy to recommend a company that specializes in that as their sole focus.


